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Trust

We aim to provide the best conditions and tools for secure operations without lock-in.

Our business model is designed to reduce risk and align with the needs of our customers.

Availability

Ensuring high availability and predictable performance is always our top priority.

Our services extend across three data centers, strategically located at a secure distance of 20 kilometers from one another.

Security

We prioritize security through established procedures and processes, as well as through technological solutions.

Our operations are currently certified under ISO 27001, ISO 27017, and ISO 27018.

We hold ISO certification and power our data centers with green energy
Link to /information-security-policyLink to /environment-policyLink to https://www.thegreenwebfoundation.org/green-web-check/?url=elastx.se

Sustainability

Sustainability is close to our hearts. We're proud to be ISO 14001-certified, with services powered by green electricity. As a Swedish company, we pay taxes locally and collaborate with like-minded customers who share our commitment to positive societal and environmental impact.

We're also passionate about innovation, actively supporting projects for a sustainable society and environment.

Flexibility

We understand how quickly business needs can evolve. That's why we've structured our business model to be as flexible as you require. This means there are no contract terms on our services, and we bill only for the resources actually used.

We believe in the freedom to choose where you want to run your application. That's why we work with open standards and open-source technologies.

Compliance

We have the advantage of being Swedish. Apart from being situated in a secure part of the world, Sweden and Europe have legislation that values privacy and security. With our ISO certifications, we can enter into data processing agreements with our customers. This means we are a trusted partner for handling personal data covered by GDPR.

Our services are free from the Cloud Act.

Curious to learn more? Contact us for more details!

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Support

  • 24x7 support is included in all our services
  • 15 minute response time - around the clock
  • Qualified assistance right away

We don't just offer our services; we also provide application monitoring.

Through our support portal, you can conveniently track all your inquiries and initiate new ones. Our status page keeps you informed about the status of our services. We give you a minimum of 10 days' notice before any scheduled maintenance and notify you promptly in case of heightened risk.

If you're interested in learning more about our services, you can find additional information here. With the help of our price calculation tools, you can easily get an estimate of the cost for your specific needs. Calculation tools are available for OpenStack, DBaaS and Virtuozzo.

You can find our collaboration partners here.

Interested in collaborating with us? Contact us at info@elastx.se

Learn more about our ISO 27001 certification in our information security policy.

Our environment policy contains information about ISO 14001:2015.

We are a green cloud provider verified by The Green Web Directory.

Acceptable Use Policy - AUP Privacy Policy (GDPR) Terms of Service Support SLA Availability SLA

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