Prorenata was founded to simplify healthcare documentation. Therefore it makes sense to also simplify their own IT-environment. Prorenata is growing rapidly with a leading role in Healthcare Journalling Systems. Partnership with Elastx allows Prorenata to store their data in Sweden and enables a continuous improvement of their IT-environment.
Prorenata started with IT operations outside of Sweden. Since then, new laws such as U.S. Cloud Act and FISA 702 made it harder to comply with Swedish laws such as GDPR. A public Swedish collaboration organization called eSam said it is risky to store and process Swedish data using U.S. clouds providers.
Moving home to Sweden
In the spring of 2019, Prorenata started a project to move all IT-operations home to Sweden. Their first attempt was with a different cloud provider than Elastx. They faced complications and decided to choose Elastx instead.
"Moving to Elastx went quick." says Jens Alm, CEO at Prorenata. "Once the move was done, we saw clear improvements. We used to have several incidents a week. Here at Elastx, all systems are running smoothly."
Since the move, Elastx and Prorenata have continuously improved the IT infrastructure. Prorenata went from reactive work to collaborative development of areas like logging and redundancy.
Better than legislation
Elastx makes Prorenata feel safe. They now have a solution that meets and exceeds legal requirements.
"Now we can say that our data is in Sweden, with the right redundancy, spread over multiple data centers from a cloud provider that meets all security standards." says Jens Alm, CEO at Prorenata.
Since the beginning of the collaboration, there have only been two Elastx disruptions that affected Prorenata IT operations. Prorenata has a good relationship with Elastx, where collaboration and proactivity are key factors.
"Back in the days, it took a while to get customer support from the cloud giants." says Jens Alm, CEO at Prorenata. "There is a clear difference with Elastx, who are alert, accomodate needs and prove themselves to be good partners for evolving together."
Elastx would love to make you feel safe as your public cloud provider. You are welcome to get in touch with any questions or thoughts.
Get in touch!Communication that feels right
Prorenata uses Elastx OpenStack, our Infrastructure as a Service (IaaS) where companies get a full virtual center. By adding Elastx Mail Relay, Prorenata can send out emails from Swedish servers. This goes in line with handling all data using Swedish servers. A key part of the partnership is having a regular dialog between Prorenata and Elastx.
"We value the discussions with Elastx, held at just the right technical level. We can dive into technical details and feel confident that Elastx know their stuff. Elastx share our passion for technology, which makes us a great fit." says Jens Alm, CEO at Prorenata.
Developing new services together
Prorenata values that Elastx develops new services and offers through collaboration. When Prorenata needs a new machine with more disk storage, Elastx can create a suitable product to meet these needs.
"There is quick action for short term needs and a partnership for the long term perspective." says Jens Alm, CEO at Prorenata. "There is a mutual respect in the business relationship and they [Elastx] keep their promises."
Life made easier
Prorenata values that Elastx continually improves their organization and offering. Prorenata is considering to move additional parts of their IT-environment to Elastx. They show interest in an upcoming service, Elastx Database as a Service (DBaaS), to free up resources that can focus on other business needs.
"Prorenata makes life easier for Healthcare and we are very proud to make life easier for Prorenata." says Joakim Öhman, CEO at Elastx. "We look forward to a continued successful collaboration, focused on simplifying all areas for both partners."